Sales & Service Growth · Automotive

Every customer gets an answer from
someone at your store
in seconds.

We put your own people on video — your salespeople, your service advisors — and it goes out the moment a customer raises a hand. New inquiries, service appointments, maintenance reminders. Nights, weekends, holidays. Nobody waits until Monday.

+10–20%more booked appointments — the lift Personae is built to deliver, from first inquiry through no-show recovery.
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Patent-Pending
PERSONÆ
See It Work

The same face, every step of the way.

From the first inquiry, through the showroom, into the service drive and every reminder after — your customer hears from the same person at your store. Your team keeps selling and serving exactly the way they do now.

Sales Floor
New Inquiry
Fires within seconds
Follow-Up
24–48 hours later
Pre-Visit Primer
before the visit
Missed-Visit Recovery
Same day · no-show
Continued Follow-Up
Ongoing
Service Drive
Maintenance Reminder
Scheduled interval
Recall Notice
As needed
Declined-Service Follow-Up
After the visit
Missed-Appointment Recovery
Same day · no-show
Post-Service Check-In
After service

These are examples. The wording, the voice, and the backgrounds are tailored to your brand — your words, your look, your world.

What You Actually Own

Your On-Camera Team

Your people are the advantage — customers buy from them, not from a logo. So we start with them: you upload photos of your team members and a short voice recording from each person you choose, with their written permission. From that we build your Digital Video Library — a growing set of videos of your own team, speaking to customers at every point in the journey. The first inquiry. The follow-up. The maintenance reminder. The appointment they missed.

This is not a folder of old clips sitting on a shelf. It is a working asset you own — when you need a new message next quarter, it comes off the same recordings, and nobody stands in front of a camera again.

Built to Grow

Record once. Use it everywhere.

Your PeopleThe salespeople, service advisors and BDC staff you pick — each one signs off before we record them.
What We CapturePhotos, video, their voice, and the words your store actually uses.
Your Finished VideosEvery video we build, yours to reuse at any point in the customer journey.
Room To GrowNeed a new video next month? It comes off the same recordings — no reshoot.
Built to fit how you already work.

PERSONÆ works next to what you already do — or inside it. Hook it up to your CRM and your scheduling, and it reaches the customers you already have. You decide who hears from your people, and how often. We add to the conversations you're already having. We don't pile more on top of them.

Only the leaders in your industry are engaging at this level

Put your face on every customer —
before another store answers first.

How It Works

Three steps.
Then it runs without you.

01
Upload your photos
One clear, front-facing photo / head-shot of you, and one of each person on your team you want answering leads — straight into our capture page.
02
Record 30 seconds of voice
On the same page, each person reads a short script aloud — about thirty seconds. That is everything we need from you.
03
We build and deploy your library
We generate a library of videos of you and your team, and deploy it at scale — every engagement matched to where that lead actually sits in the lifecycle, from first inquiry to long-cold.
Plans

Start where you are.
Grow when you're ready.

Every plan includes your own library of videos and delivery to your leads. The tiers differ in reach, personalisation and how often the library is refreshed — not in whether it works.

Presence
$399/mo
Answer every new lead.
Your face and voice on video — four of them: three outreach and one for the people who don’t respond. Every new inquiry answered in seconds, around the clock.
Presence Elite
$799/mo
Work your whole database.
Eight videos — the five above plus three built to revive the database you already have. Monthly refreshes so the library never goes stale.
Team & Multi-Location
More than one person answering?
Every person who meets a customer can have their own videos — under one brand, one library and one set of controls. Priced per team, because no two look alike.
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Team pricing is quoted, not listed.

August & September: one-time setup is $199 usually $799 on Presence, Pro and Elite — that is the build: capturing your team, generating your library and deploying it. Team and Enterprise setup is quoted.

See full plans & get started →
Running a team or multiple locations? Book a call →

Personae is changing the game.
We're so confident, we back it with a guarantee.

Every inquiry hears your voice and sees your face, in seconds, around the clock. If it isn't doing what we said it would, we keep working — new videos, new touchpoints, revised scripts — until you're happy with it. No extra cost, and we don't walk away.
✦   We Keep Working Until You're Happy
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