Personæ
For Dental Support Organizations
Every location. Every lead.
Answered in seconds —
in your brand's voice.
An AI provider identity for every location in your group — responding to every inquiry instantly, personally, and on-brand. 24/7. Patent-pending.
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The Solution
A Simulated Provider Identity for every location.
The moment a lead comes in — at any location — Personae responds in seconds with a video and voicemail in your provider's own face and voice. It books the consult, reduces no-shows, and revives cold leads. Automatically. No staff. No new software in the operatory.
Instant, personal response to every inquiry Email + ringless voicemail — within seconds, every time, 24/7.
A 5-touch cadence that books and re-books From new inquiry to pre-visit to win-back — fully automated.
Email-first — no 10DLC, no PHI exposure, no carrier BAAs Sidesteps the compliance headaches that stall texting programs.
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The Engine — See It Live
Five touches. Zero staff effort.
These are examples. The wording, the voice, and the backgrounds are tailored to your brand — your words, your look, your world. If you can picture it, just ask.
03
Why It Wins For Groups
One standard of intake excellence — across every location.
Corporate sets the brand, the scripts, the cadence, the look. Every location delivers the same flawless first impression — no more "it depends who's at the front desk." Consistency is the thing chains can never buy with headcount. Now it's a setting.
Centralized control
Brand voice, treatment menus, offers, and compliance language — governed from HQ, deployed everywhere.
Local authenticity
Each location's own provider, face, and voice — so it still feels personal to the patient, at every site.
04
Total Visibility
Every location, every lead, every booking — on one dashboard.
For the first time, corporate sees the whole funnel across the group in real time: leads in, responses fired, consults booked, no-shows recovered, and 🔥 hot-lead signals the moment a prospect engages. Benchmark locations against each other. Spot the leaks before they cost you a quarter.
Speed
response time per location
Bookings
consults + show rate
🔥 Hot
live engagement signals
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Why Nobody Else Can Copy It
A patent-pending moat — not a chatbot.
Filed patent family
Five provisional patents on the simulated-identity engagement system. This is protected IP, not an off-the-shelf autoresponder.
The right video at every stage
Each prospective patient gets the right video for where they are — first touch, follow-up, or re-engagement — in your provider's face and voice. Nobody in dentistry is doing this at scale.
Built for multi-site
Centralized brand control + per-location authenticity + one dashboard — designed for groups from day one.
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The Problem — Multiplied
The bigger you get, the more leads leak at the front desk.
Every location is its own intake bottleneck. Response times vary, follow-up is inconsistent, and corporate has no visibility into the leads dying across the group — the ones you already paid to generate.
1 in 5
new-patient calls unanswered
The average practice misses one in five new-patient calls outright. Every one books somewhere else.
100×
the 5-minute rule
Reply within five minutes and you're 100× more likely to connect than at thirty. Almost no practice hits it.
23%
of inquiries actually book
Across 10,000+ dental calls, only 23% of inquiries became a booked appointment. The rest leaked away.
Sources: Resonate dental call analytics · Harvard Business Review / MIT, “The Short Life of Online Sales Leads” · dental no-show benchmarks.
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The Cost, Across Your Group
One slow front desk is a leak.
Thirty of them is a flood.
Recover just one new patient per practice per week —
$3.9M / yr
across 50 practices at a $1,500 average new-patient value. The demand is already there. You're paying for it. It's leaking out the bottom.
Illustrative. Replace with your group's practice count, call volume, and average new-patient value for a tailored model.
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Next Step
Pilot three practices.
Prove it. Then roll out the group.
White-glove onboarding, your brand and providers, live in days. We'll model your numbers and run a 60-day pilot — measured against your own intake. You only scale it if it pays.
Personae · Your Mirror Image · hello@usepersonae.com
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